Troubleshooting your Coffeemaker
Problem
Possible Cause
The BREW NOW
The appliance is
light does not
unplugged.
light up.
There's a power
outage.
The coffee is not
The appliance is
brewing.
unplugged.
There's a power
outage.
No water in the
water reservoir.
The brew basket
is not properly
inserted.
The coffeemaker
There are no coffee
only brews water.
grounds in the brew
basket.
E21
Solution
Plug unit in.
Wait for power to be
restored.
Plug unit in.
Wait for power to be
restored.
Fill water reservoir
above minimum level
marking.
Insert brew basket
correctly.
Add the paper filter
or reusable coffee
filter with the desired
amount of coffee to the
brew basket.
The coffeemaker
The coffeemaker
brews slowly.
needs cleaning.
The Strong Brew
function might be
engaged.
The Clean function
might be engaged.
Clean coffeemaker
as described in the
"Routine Cleaning"
section.
The Strong Brew
function causes the
brewing process to
slow down for more
flavor extraction. If
this function is on, the
unit will intermittently
pause briefly during
brewing.
The Clean function
causes the brewing
process to slow
down to allow for the
cleaning solution to
clean your coffeemaker
thoroughly. If this
function is on, the unit
will resume brewing
after pausing. The
process can take up to
45 minutes.
E22