Troubleshooting Tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Food does not bake
properly
Food does not broil
properly
Oven temperature too
hot or too cold
Oven and/or display
appears not to work
"Crackling" or
"popping" sound
Why is my range
making a "clicking"
noise when using my
oven?
Sometimes the
oven takes longer to
preheat to the same
temperature
49-2000782 Rev. 3
Possible Cause
Your new oven has a different cooking system
from your old oven and therefore may cook
differently than your old oven.
Oven controls improperly set.
Rack position is incorrect or rack is not level.
Incorrect cookware or cookware of improper
size being used.
Oven temperature needs adjustment.
Oven controls improperly set.
Improper rack position being used.
Cookware not suited for broiling.
Aluminum foil on the broil pan has not been
fitted properly or slit to drain grease.
Oven temperature needs adjustment.
A fuse in your home may be blown or the
circuit breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
The clock is turned off.
This is the sound of the metal heating and
cooling during both the cooking and cleaning
functions.
Your range has been designed to maintain a
tighter control over your oven's temperature.
You may hear your oven's heating elements
"click" on and off more frequently than in
older ovens to achieve better results during
baking, broiling, and self-clean cycles.
Cookware, food, and/or number of racks in
oven.
What To Do
For the first few uses, follow your recipe times
and temperatures carefully and use rack
positions recommended in the Cooking Guide.
If you still think your new oven is too hot or too
cold, you can adjust the temperature yourself
to meet your specific cooking preference. See
the Settings section.
See the Cooking Modes section.
See the Cooking Modes section and Cooking
Guide.
See the Cookware section.
See the Settings section.
Make sure you select the appropriate broil
mode.
See Cooking Guide for rack location
suggestions.
If using aluminum foil on broil pan, wrap tightly
and add slits conforming to those in the pan to
allow grease to drain.
See the Oven Controls section.
Replace the fuse or reset the circuit breaker.
See the Sabbath Mode section.
See the Settings section.
This is normal.
This is normal.
Cookware, food, and racks in the oven will
cause differences in preheat times. Remove
excess items to reduce preheat time.
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