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Problem
Possible Cause
The line
The machine is
keeps
used incorrectly.
breaking.
The grass
Cut tall grass at
winds
ground level.
around the
trimmer
head and
motor hous-
ing.
The line
The cut-off blade
does not cut
becomes dull.
well.
Vibration
The line is worn
increases
down at one side
obviously.
and not advanced
in time.
14
LIMITED WARRANTY
Greenworks hereby warranties this product, to the original
purchaser with proof of purchase, for a period of four (4)
years against defects in materials, parts or workmanship.
Greenworks, at its own discretion will repair or replace any
and all parts found to be defective, through normal use, free
of charge to the customer. This warranty is valid only for
units which have been used for personal use that have not
been hired or rented for industrial/commercial use, and that
have been maintained in accordance with the instructions in
the owners' manual supplied with the product from new.
ITEMS NOT COVERED BY WARRANTY:
1. Any part that has become inoperative due to misuse,
commercial use, abuse, neglect, accident, improper
maintenance, or alteration; or
2. The unit, if it has not been operated and/or maintained in
accordance with the owner's manual; or
3. Normal wear, except as noted below;
4. Routine maintenance items such as lubricants, blade
sharpening;
Solution
1. Cut with the tip of the
line, avoid stones, walls
and other hard objects.
2. Advance the cutting
line regularly to keep full
cutting width.
1. Cut tall grass from the
top down.
2. Remove no more than
8" in each pass to prevent
wrapping.
Sharpen the cut-off blade
with a file or replace it.
Make sure that the line on
both sides is normal. Ad-
vance the line.
GARANTIE OUTIL &
BATTERIE • GARANTÍA PARA
HERRAMIENTAS Y BATERÍAS
English
5. Normal deterioration of the exterior finish due to use or
exposure.
HELPLINE:
Warranty service is available by calling our toll-free helpline,
at 1-855-345-3934.
TRANSPORTATION CHARGES:
Transportation charges for the movement of any power
equipment unit or attachment are the responsibility of the
purchaser. It is the purchaser's responsibility to pay
transportation charges for any part submitted for replacement
under this warranty unless such return is requested in writing
by Greenworks.
USA address:
Greenworks Tools
P.O. Box 1238
Mooresville, NC 28115
14
Canadian address:
Greenworks Tools Canada Inc.
P.O. Box 93095, Newmarket,
Ontario
L3Y 8K3
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