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Locating Your Serial Number:
Your serial number can be found in the bottom left hand corner of the heater's instruction hang-tag. It
will begin with the letters "PGTT" followed by 8 digits. For Example: PGTT12345678. Have your Se-
rial Number ready before calling customer service at 800-779-3267.
Problem
Unit will not light.
Burner will not stay lit
when gas valve plunger
is released
Excessive flames coming
out of burner, not glowing
red. Flames flashback
/ burn inside the mixing
tube.
© 2017, Pinnacle Climate Technologies, Inc.
WHILE BURNING OR WHILE CONNECTED
®
Troubleshooting Guide
Possible Cause(s)
1. Valve on propane cylinder
closed.
2. Propane cylinder empty.
3. Regulator not in
4. Defective regulator
1. Tip switch activated or
defective.
2. Wire terminal connections
unplugged.
3. Defective thermocouple.
4. Defective MPU.
1. Air inlet holes blocked or
covered.
2. Burner screen damaged.
3. Gap between burner screen
and burner can.
NEVER LEAVE HEATER UNATTENDED
TO A FUEL SOURCE
1. Open cylinder valve by turning
COUNTERCLOCKWISE.
2. Refill cylinder.
(HI) position.
3. Turn regulator to
4. Replace regulator assembly.
1. Place heater in upright position
or replace tip switch.
2. Check wiring connections.
3. Replace thermocouple.
4. Replace MPU.
1. Clear any obstructions
2. Replace Burner screen.
3. Replace or repair burner head
assembly.
Propane Tank Top Heater User's Manual
11
Solution
(HI) position.
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