Problem
A Pump not plugged in
1. Motor
3
doesn't start,
B GFCI Power Cord Set
or kicks on and off
and/or circuit breaker tripped
C Low voltage
A Low pool water level
2. No or slow water
B Clogged water inlet/outlet
flow from the Return
Fitting
18
C The Filter Cartridge
is too dirty
D Motor Rotor block by dirt
A Inadequate chlorine level
B Inadequate pH level
C The Filter Cartridge
is too dirty
3. Pump is not cleaning
D The Filter Cartridge
the pool properly e.g.
is damaged
cloudy/green water
E Water flow is slow
F Other chemicals required
G Pool water is too dirty
A Hose
loose Hose Clamps
B Bottom of Canister
installation/reassembly
4. Water leakage at
C Between Canister
wall – incorrect installation
Should you encounter any problems, contact Customer Service at (888) 919-0070 from 8AM to 5PM MST, Monday-Friday.
TROUBLESHOOTING GUIDE
Cause
A Plug the GFCI Power Cord Set
button to start the Pump.
26
B Reset your circuit breaker on the electrical panel. If problem persists, have the circuit checked
by a qualified electrician.
C Check and make sure the line voltage is between 105V and 125V.
A Water level must be between the MIN and MAX lines on the Skimmer Seal Ring
B Check for obstructions at the Strainer Basket
Fitting
7
C Clean or replace the Cartridge following the steps of FILTER CARTRIDGE USE & CARE (p. 11).
D Refer to pump servicing instructions to clean dirt.
A Maintain the chlorine level between 1.0 and 1.6 ppm.
B Maintain the pH level between 7.3 and 7.8
7
C Clean or replace the Cartridge following the steps of FILTER CARTRIDGE USE & CARE (p. 11).
7
D Inspect the Cartridge for holes or tears. If it's visibly damaged, replace it with a new one.
E Check for obstructions at the Strainer Basket
Fitting
F Have your pool water sample tested by a pool supplies store. You may need to add other
chemicals since water quality varies in different localities.
G Chemicals are essential to keep the pool water clean. Clean the pool and filter more often.
12
connection points –
A Check that the Clamps are properly secured over both the Hose and the O-rings
11
and retighten if necessary. Also, check the Hose for cracks or holes and replace as needed.
B See STEP 3: Pump Replace/Reassembly, p. 15-16:
B1 The Canister Gasket
9
– incorrect
B2 Check Pump alignment. The arrow of the Pump indent (marked "ALIGN") MUST point to
B3 Make sure that the Motor Seal Nut
C See SETUP INSTRUCTIONS (3) & (4), p. 9 and make sure that:
C1 The two keys of the Gasket Rubber Seal
9
and pool
C2 The pool liner is not trapped in the threads.
C3 There is NO gap between the Gasket and the Canister.
C4 The Skimmer Seal Ring
Extended operating days and hours during peak season requirements.
OWNER'S MANUAL
26
to a grounded power outlet. Then press the RESET
18
.
18
.
4
must sit in the inner groove at the bottom of the Canister before
installing the pump.
the Canister indent (only visible from bottom).
22
is firmly tightened onto the Canister.
Solution
24
, Filter Cartridge
7
, Hose
24
, Filter Cartridge
7
, Hose
1
is not cross-threaded.
25
are at the top.
22
.
12
or Return
12
or Return
10
; adjust
17