CHAPTER -6: TROUBLESHOOTING
ERROR TYPE
E09
E10
E11
If your fridge is not operating;
• Is there a power failure?
• Is the plug connected to the socket correctly?
• Is the fuse of the socket to which the plug is connected or the main fuse blown?
• Is there any failure at the socket? To check this, plug your refrigerator into a known working socket.
If your fridge is not cooling enough;
• Is the temperature adjustment right?
• Is the door of your fridge opened frequently and left open for a long while?
• Is the door of fridge closed properly?
• Did you put a dish or food on your fridge so that it contacts the rear wall of your fridge so as to prevent the air
circulation?
• Is your fridge filled excessively?
• Is there adequate distance between your fridge and the rear and side walls?
• Is the ambient temperature within the range of values specified in the operating manual?
If the food in your refrigerator compartment is over cooled
• Is the temperature adjustment right?
• Are there many food recently put inside the freezer compartment? If so, your fridge may over cool the food
inside the refrigerator compartment as it will operate longer to cool these food.
MEANING
Freezer compartment
is not cold enough
Fridge compartment
is not cold enough
Fridge compartment
is too cold
WHY
Likely to occur after long
term power failure.
Likely to occur after:
- Long term power failure.
- Hot food has been left in
the fridge.
Various
EN -13-
WHAT TO DO
1. Set the freezer temperature
to a colder value or set Super
Freeze. This should remove
the error code once the
required temperature has been
reached. Keep doors closed
to improve time taken to reach
the correct temperature.
2. Remove any products which
have thawed/defrosted during
this error. They can be used
within a short period of time.
3. Do not add any fresh produce
to the freezer compartment
until the correct temperature
has been reached and the
error is no longer.
If this warning continues, contact
the Sharp help desk as soon as
possible.
1. Set the fridge temperature to
a colder value or set Super
Cool. This should remove the
error code once the required
temperature has been reached.
Keep doors closed to improve
time taken to reach the correct
temperature.
2. Please empty the location
at the front area of air duct
channel holes and avoid
putting food close to the
sensor.
If this warning continues, contact
the Sharp help desk as soon as
possible.
1. Check is Super Cool mode is
activated
2. Reduce the fridge
compartment temperature
3. Check to see if vents are clear
and not clogged
If this warning continues, contact
the Sharp help desk as soon as
possible.