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BEFORE CALLING FOR SERVICE
Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If your dryer does not function properly or does not function at all, check the following before
you call for service.
Problem
Dryer will not
turn on
Dryer does not heat
Greasy or dirty spots
on clothes
Display shows error
code tE1 or tE2
Lint on clothes
Excess static in
clothes after drying
Display shows error
code PS
Possible Causes
• Power cord is not properly
plugged in.
• House fuse is blown, circuit
breaker has tripped, or
power outage has occurred.
• House fuse is blown, circuit
breaker has tripped, or
power outage has occurred.
• Gas supply or service turned
off (gas models only).
• Fabric softener used
incorrectly.
• Clean and dirty clothes being
dried together.
• Clean and dirty clothes being
dried together.
• Thermistor is malfunctioning.
• Lint filter not cleaned
properly.
• Laundry not sorted properly.
• Excess static in clothes.
• Dryer is overloaded.
• Tissue, paper, etc., left
in pockets.
• Fabric softener not used or
used incorrectly.
• Clothes dried too long
(overdried).
• Drying synthetics, permanent
press, or synthetic blends.
• P ower cord connection is
incorrect.
Solutions
• Make sure that the plug is plugged securely into a
grounded outlet matching the dryer's rating plate.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified
electrician.
• Confirm that the house gas shutoff and the dryer
gas shutoff are both fully open.
• Confirm and follow the instructions provided with
your fabric softener.
• Make sure to use your dryer to dry only clean
items, because dirty items can soil clean clothes
placed in the same or subsequent loads.
• Stains on dried clothes are actually stains that
weren't removed during the washing process.
Make sure that clothes are being completely
cleaned according to the instructions for your
washer and detergent.
• Turn off the dryer and call for service.
• Make sure the lint filter is cleaned before every
load. With some loads that produce high amounts
of lint, it may be necessary to clean the filter
during the cycle.
• Some fabrics are lint producers (i.e., a fuzzy white
cotton towel) and should be dried separately from
clothes that are lint trappers (i.e., a pair of black
linen pants).
• See the Excess static in clothes after drying
section below.
• Divide larger loads into smaller loads for drying.
• Check pockets thoroughly before washing and
drying clothes.
• Use a fabric softener to reduce static electricity
correctly. Do not use fabric softeners or products
to eliminate static unless recommended by the
manufacturer of the fabric softener or product.
• Overdrying a load of laundry can cause a buildup
of static electricity. Adjust settings and use a
shorter drying time, or use SENSOR DRY cycles.
• These materials can cause static buildup. Try
using a fabric softener.
• Check the connection of power cord to the
terminal block. Refer to 21-24 pages on this
manual.
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