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T
ROUBLESHOOTING
PROBLEM
Surface burner fails to light.
Surface burner flame lifts
off ports.
The flame is uneven.
Surface burner flame is
yellow in color.
SOLUTION
• Check to be sure plug is securely inserted into receptacle.
• Check or re-set circuit breaker. Check or replace fuse.
• Check power supply.
• Check to be sure burner is correctly rated for your kind of gas.
• Check to be sure burner ports or ignition ports are not clogged.
• Check to be sure ignitor is dry and clicking. Burner will not light if ignitor is damaged,
soiled or wet. If ignitor doesn't click, turn control knob OFF.
• Check to be sure burner cap is correctly seated on the burner base.
• Check to be sure a pan is sitting on the grate above.
• Contact an authorized Jenn-Air servicer.
• Burner ports may be clogged.
• Flame may need to be adjusted. Contact an authorized Jenn-Air servicer.
• Some yellow tips on the flame are acceptable when using LP gas.
• Contact an authorized Jenn-Air servicer.
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