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Problem
Coffee comes
out around the
edge of the filter
holder.
The filter holder
will not attach to
the appliance.
The coffee is
cold.
The pump is very
noisy.
The "crema" of
the coffee is
light in colour.
The "crema" of
the coffee is
dark in colour.
68
EXP1050 IB 2022.indd 68
TROUBLESHOOTING
Possible Causes
The spout holes are blocked.
The coffee powder is too fine.
There is too much coffee in the
filter holder.
The boiler outlet seal is worn.
The filter has been overfilled.
The ON/OFF indicator light is
flashing and the appliance is not
ready for brewing coffee.
The filter holder is not inserted
during the preheating time.
The cups are cold.
Water tank is empty.
Water tank is not securely in place.
The ground coffee has not been
tamped sufficiently.
There is insufficient ground coffee.
The coffee grind is too coarse.
The ground coffee has been tamped
too hard.
There is too much ground coffee.
The boiler outlet or filter is blocked.
The coffee grind is too fine.
Solution
Clean the spout holes.
Please replace it with the
coffee powder which is
relevantly coarse.
Reduce the quantity of coffee
using the measuring spoon.
Please contact the authorized
service center.
Use the supplied measuring
spoon and use the correct
filter.
Wait until the ON/OFF indicator
light stops flashing. Then press
the 1-cup, 2-cup or manual
button.
Make sure the filter holder is in
place during preheating time.
Preheat the cups with hot
water or place them on the
warming plate.
Refill the water tank with
water.
Press down firmly on the tank.
Tamp the coffee harder.
Use a larger quantity.
Use only ground coffee for
espresso machines.
Tamp the coffee with less force.
Decrease the quantity used.
Clean the outlet and the filter.
Use only ground coffee for
espresso machines.
28/2/2022 9:09 AM
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