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Troubleshooting Tips... Before you call for service
Problem
Stained tub interior
Dishwasher won't
run
Control panel lights
go off when you're
setting controls
Water standing in
the bottom of the
tub
Water won't pump
out of the tub
49-4000218
Possible Cause
Some tomato-based foods
can cause reddish stains
Tea or coffee stains
An overall yellow or brown
film can be caused by iron
deposits in water
White film on inside
surface— hard water
minerals
Fuse is blown or circuit
breaker is tripped
Power is turned off
Control panel is locked
Time too long between
touching of selected pads
Air gap is clogged
High drain loop or air gap
not installed
Drain is clogged
What To Do
Use of the Steam Sani cycle (on some models) after
adding the dish to the load can decrease the level of
staining.
Remove the stain by hand, using a solution of 1/2 cup
bleach and 3 cups warm water. NOTE: Do not use
bleach on stainless steel inner door.
Before cleaning interior, wait at
CAUTION
least 20 minutes after a cycle for
the heating elements to cool down. Failure to do so
can result in burns.
A special filter in the water supply line is the only way to
correct this problem. Contact a water softener company.
GE Appliances recommends high quality rinse agents such as
Cascade
Platinum™ Power Dry™ Rinse Aid or
®
Jet-Dry
Rinse Aid
to help prevent hard water mineral
®
deposits from forming.
Run dishwasher with citric acid to remove mineral
deposits. Citric acid (Part number: WD35X151) can
be ordered through GE Appliances Parts. See back
cover for ordering information. Alternatively, purchase
Cascade
Platinum™
Dishwasher Cleaner or Finish
®
Dishwasher Cleaner
and follow the directions on the
label.
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Unlock control panel. See the Getting started section.
Each pad must be touched within 30 seconds of the
others. To relight, touch any pad again or open the door
and unlock (top control).
Clean the air gap. See the Care and Cleaning section.
Refer to the Installation Instructions for proper drain line
installation.
If you have an air gap, clean it. See the Care and
Cleaning section.
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
Finish
®
®
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