7
TROUBLESHOOTING
Problem
The jack does not turn on
The piston does not raise
The piston does not lower
The jack does not sit level
8
TECHNICAL INFORMATION
Item
Voltage
Maximum loading weight
Jacking force
Lifting height
Weight (without battery
pack and charger)
Battery model
Charger model
English (Original Instructions)
Probable cause
Power switch is set to the incorrect posi-
tion.
The battery pack has lost charge.
Defective power switch.
Power switch is set to the incorrect posi-
tion.
The battery pack has lost charge.
Hydraulic oil temperature is below the
recommended limit.
Release valve is in the open position.
Air has entered the hydraulic system.
Power switch is set to the incorrect posi-
tion.
The battery pack has lost charge.
Air has entered the hydraulic system.
Base plate screw has backed out.
Specification
24V
6613 lbs (3000 kg)
First phase: 3417 lb
(1550 kg)
Second phase: 2425 lb
(1100 kg)
6.1-17.5 in. (155-445
mm)
9.33 lbs (4.23 kg)
LB24A020/BAG708 and
other BAG series
2978602/2903102 and
other CAG series
Solution
If the power switch is in the position of
"O", press the switch to " | ".
Charge the battery pack.
Contact an authorized dealer for as-
sistance.
If the power switch is in the position of
"O", press the switch to " | ".
Charge the battery pack.
Bring the jack into a warm area, al-
lowing the hydraulic oil to warm up.
Close release valve.
Contact an authorized dealer for as-
sistance.
If the power switch is in the position of
"O", press the switch to" | ".
Charge the battery pack.
Contact an authorized dealer for as-
sistance.
Remove base plate screw and apply
blue thread locking compound. Install
base plate screw.
9
LIMITED WARRANTY
®
greenworks
products and batteries are protected
against all defects in materials, parts, or workmanship
under normal use for a period of 3 years (90 days
for commercial use) from the shipping date or in-store
purchase date.
At its own discretion, greenworks
replace, substitute with a comparable item, or issue a
refund for products that are determined to be defective
through normal use or that have been damaged during
shipment. Proof of purchase and product registration
is required. Replacement of products or parts subject
to normal wear and tear is the responsibility of the
customer.
This warranty is valid only for units which have been
maintained in accordance with the instructions found in
the operator manual supplied with the product; and for
units which have been registered in one of the following
ways:
Online:
greenworkstools.com/product-registration
Phone – 1-888-90-WORKS
11
EN
®
can opt to repair,