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Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
LIGHTS
Light during a speedcook
cycle dims and cycles on and
off, even at full power levels
Light visible around the
door and outer case while
speedcooking
FAN
Fan continues to run after
cooking stops
Oven vent emits warm air while
oven is on
Vent fan comes on
automatically when oven not
in use.
Fan comes on automatically
when using the microwave
The oven makes unusual
sounds while cooking.
Fan sound changes while
cooking.
COOKING
Smoke comes out of the oven
when the door is opened
Food is not fully cooked
or browned at the end of a
cooking program
Oven has turned off in Warm,
Proof, or Convection Bake
DISPLAY
The display is blank
Control Panel "LOCKED"
appears in display.
Control display is lighted yet
oven will not start
32
Possible Cause
This is normal. Power level has
been automatically reduced
because the oven is hot.
This is normal.
The oven is cooling.
This is normal.
This is normal.
This is normal.
Clicks and fans blowing are
normal. The relay board is turning
the components on and off.
This is normal.
Food is high in fat content.
Aerosol spray used on the pans.
Programmed times may not match
the size or amount of food you are
cooking.
The maximum cooking time of 179
minutes has been reached.
A cooking time was set for
Convection Bake to start after
preheat and the door was not
opened at the end of preheat.
The control has been locked.
Clock is not set.
Door not securely closed.
START/PAUSE pad not pressed
after entering cooking selection
Delay Start was accidentally set.
Oven is in DEMO Mode.
CANCEL/OFF was pressed
accidentally.
What To Do
This is normal. The oven senses the heat level and
adjusts automatically.
When the oven is on, light may be visible around
the door and outer case.
The fan will automatically shut off when the internal
parts of the oven have cooled.
If the cooktop or oven gets hot enough the vent fan
If the microwave is used after speedcook and the
oven senses that it is too hot, the vent fan comes on
to cool the oven.
These sounds are normal.
cooking temperature.
Smoke is normal when cooking high-fat foods. Use
vegetable oil or olive oil on the meat itself instead
of coating the entire pan.
Increase or decrease time for doneness or adjust
the upper or lower lamps for browning.
This is normal. The control will automatically turn
off the oven and indicate that cooking time is
reached. The cooking time is not always displayed.
This is normal The control will automatically turn off
the oven after one hour and indicate that cooking
is complete if the door is not opened.
The clock is designed to turn off when unit is idle
for 30 seconds to minimize the standby power
usage. (See Clock section)
Open the door and close securely.
Unplug the oven for 1 minute. Then, plug the oven
back into the wall. DO NOT set the oven clock;
press and hold the HELP and START/PAUSE
pads for 3 seconds. The control should exit DEMO
mode. Set clock and continue.
Reset cooking program and press START/PAUSE.
49-7000136 Rev. 0
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