Troubleshooting Guide
Problem . . .
Blender fails to start
or stops while it is
running.
Ingredients will not
mix properly
Maintenance
Inspect the blender and its various parts and replace as follows:
Unplug the blender and remove the container from the base, and then inspect the
Daily
container and cutter assembly for wear, nicks, and broken or loose blades. If the blades
are loose, discontinue use immediately and replace the container. See "Replacement
Parts".
Unplug the blender, and then inspect the power cord insulation and power plug for
Weekly
cracks. Refer to "Technical Service" for repair or replacement. Remove jar from blender
base. Inspect the cutter by rotating the drive end of the cutter by hand. It should turn
smoothly. If it does not, replace the container.
Solution . . .
• Make sure the power switch on bottom of unit is set to RESET (ON/I) and the
control panel switch is in the ON (I) position.
• Check to see if unit is securely plugged into an electric outlet of the proper
voltage and frequency.
• Check to see if the fuse for the electric outlet has blown or if a circuit breaker
has tripped.
• If the motor stops during operation due to overheating, unplug and allow the
unit to cool down for 15 minutes. Plug unit into electric outlet to resume normal
operation.
• Check the ON/OFF/Circuit Breaker on the bottom of the blender base. If it trips
again immediately or frequently, contact Technical Service.
• Check container to make sure cutter assembly spins freely. If cutter cannot be
turned, the container needs to be replaced.
• Check to see if enough liquid has been added to the ingredients. Mixture should
be fluid and free-running at all times.
• Solid pieces are too large.
• Container is too full. Do not fill past highest graduation marking.
• Cutter assembly blades are not sharp or are damaged. Inspect container and
cutter assembly daily. Replace container at least yearly or sooner if cutter
assembly appears worn or damaged.
• Select speed to create a fluid blend.
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