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the product, at OZU's discretion. The OZU warranty will apply as long as the product has been
used correctly according to the user manual provided and the purpose it was produced for. All
expenses derived from transportation to and from the service center will be borne by the
customer.
Exclusions
The warranty does not cover losses due to natural causes, including but not limited to loss of data
or business.
The causes of warranty cancellation are as follows:
- The purchase document was modified or altered in any way.
- The serial number, batch, or model of the product is modified, altered, removed, or made
illegible.
- A repair, modification, or alteration has been carried out by unauthorized personnel or
unauthorized technical service.
- The product was used for commercial purposes or other than domestic use.
- The defect was caused by abuse or misuse of the product or by environmental conditions that
do not agree with what is recommended for its operation.
- The defect was caused by connection to peripheral equipment, additional equipment, or
accessories other than those recommended by OZU.
- The unit has been damaged, including, but not limited to damage caused by pets, lightning,
abnormal voltage, water or fire, natural disasters, or transportation accidents.
- Non-functional parts are considered consumable parts by their nature and are not included in
the warranty.
- The product does not work correctly because it was not designed, manufactured, approved,
and/or authorized for use in the country where it was used.
- Excesses or drops in electrical voltage that imply use in abnormal conditions, as well as defects
in the electrical installation.
- Adulteration, absence, or amendment of the serial number or date of manufacture or of the
label that contains the model, as appropriate.
- Damage caused by impacts, falls, improper transport and storage, or improper treatment, as
well as damage due to tremors, earthquakes, tidal waves, floods, lightning, humidity,
excessive dust environments, etc.
- The operation of the product in conditions not prescribed in the user manual.
- Technical defects resulting from problems in the incorrect installation of the product.
- If applicable, the use of products, equipment, systems, spare parts, accessories, applications,
external connections, installations, or connectors not supplied or recommended in the user
manual.
- OZU brand products that are not imported by Ventis SpA for the Chilean market, by Ventis Perú
SAC for the Peruvian market, by Ventis Colombia SAS for the Colombian market, or by Ventis
Retail S.A.P.I. de C.V. for the Mexican market.
IMPORTANT
BEFORE USING THE PRODUCT, READ THE INSTRUCTIONS AND KEEP THEM FOR FUTURE
REFERENCE.
SAFETY MEASURES
When using electrical products, especially when children are present, basic safety precautions in
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