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Troubleshooting
Problem
The load is wet at the end
of a cycle.
Leaks water.
Has odors.
After a cycle, washer is not
off and/or the door does
not open.
If a problem persists, contact a local Samsung service center.
52
English
Untitled-7 52
Untitled-7 52
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce
oversudsing.
• The load is too small. Small loads (one or two items)
may become unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly
inserted and secured to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent
oversudsing.
• Make sure the water supply hose is not kinked.
• If the water pressure supply is too strong, water may
leak. Close the water tap a little.
• Make sure water is not leaking from the water tap. If it
is, repair the water tap.
• Excessive suds collect in recesses and can cause foul
odors.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has finished.
• Clean the drain filter following manual instructions.
Debris remaining in the filter may produce odors over
time.
• If the SELF CLEAN indicator is on, remove all items
from the drum, and then run the SELF CLEAN cycle.
Action
2023-06-22
2023-06-22
2:21:57
2:21:57
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