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FREQUENTLY ASKED QUESTIONS
Will Cleozone remove the moldy smell in my
washing machine?
The moldy smell coming from your washing machi-
ne is mold growing in the rubber gaskets. Laundry
detergent builds up and when you leave your
washing machine door closed, mold forms.
Cleozone does several things to remove the mold.
First of all, it reduces your need for detergent. When
you eliminate or significantly reduce your detergent
amount, the mold buildup never begins. Secondly,
the ozone from Cleozone kills the mold already in
the washing machine every time you run a cycle.
The black stains on your rubber gaskets may
remain, but the mold will be eliminated. Your clothes
and washing machine will smell fresh when you use
Cleozone regularly and reduce or eliminate your use
of laundry detergent.
SAFETY:
Does Cleozone kill bacteria and mold?
Yes, Cleozone was tested by two independent
laboratories and was proven to kill 99.9% of
bacteria.
Is ozone (activated oxygen) safe?
Absolutely! The ozone from Cleozone is inserted
directly into the washing machine water and
dissipates after 20 minutes. Ozone is the same gas
that is produced by the earth when pollution rises,
created to clean the air. It will smell like you've just
stepped outside after a summer rainstorm. It's
nature's way of cleaning!
Is Cleozone safe for my delicate clothes?
Yes! Cleozone is safe and more gentle on your
delicate clothes than detergent.
We always recommend that you follow the
guidelines provided by your clothing manufacturer
just as you would with laundry detergent. Cleozone
is an excellent solution for washing delicate clothing
because it uses cold water and cleans without the
use of harsh chemicals.
Is Cleozone safe for my washer?
Yes! Cleozone actually helps keep your washer
clean from bacteria and mold. The activated oxygen
produced by Cleozone is perfectly safe for your
washer and plumbing system.
TROUBLESHOOTING:
How do I know that Cleozone is working
correctly?
The best way to tell that Cleozone is working is by
observing the following:
-
Does Cleozone beep when you plug it in?
-
Is the blue light coming on when Cleozone has
water running through it?
-
Are there bubbles flowing in the water that can
be seen through the window?
If one of these actions are not happening, please
contact our support team to get the most out of your
Cleozone system. Please note that if there is a red
light in the viewing window (at the center of the unit)
instead of a blue light, this does not mean that you
need to replace the desiccant dryer cartridge.
You should contact our support team to determine
the cause of the red light. The beads within the
desiccant dryer cartridge will turn from blue to pink
in color when the cartridge needs replaced. You can
view the beads on the left side of Cleozone.
WARRANTY:
How long will Cleozone last?
Cleozone has been cycle tested to exceed 10+
years of operation. There are a couple environmen-
tal factors that can affect the life cycle of your
Cleozone:
-
High mineral content in your water. If you have
well water or hard water, Cleozone's internal
plumbing may become clogged because of
excessive sediment or iron in the water. A pre-fil-
ter or water softener is suggested if you are
aware of any of these water quality issues. In
fact, all of your household appliances would
benefit from the addition of a household pre-filter
or water softener.
-
High moisture in the air of your laundry space.
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