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Troubleshooting
This section lists some problems that you might encounter while using your
phone. Some problems require that you call your service provider, but most of
problems you encounter are easy to correct yourself.
Symptom
No connection to
the network
Codes do not match When you want to change a
Function cannot
be set
Calls not available
Phone cannot
be switched on
16
Possible causes
Signal is weak or you're outside of
the carrier network.
security code you have to confirm
the new code by entering it again.
The two codes that you have
entered do not match.
Not supported by
Service Provider or registration
required.
Dialing error or service limitations. Check the number dialed and check
On/Off key pressed too briefly.
Battery is not charged.
Battery contacts are dirty.
Possible Corrective measures
Move to a window or open space.
Check service provider coverage map.
Contact your service provider.
Contact your service provider.
the reception. Contact your service
provider.
Press On/Off key for at least two
seconds.
Charge battery. Check charging
indicator in the display.
Clean the battery contacts.
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