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d) Unauthorized unlock on software and hardware, unauthorized software upgrade, liquid damage.
e) The defects caused by the fact that the battery has been short circuited or by the fact that the seals of the battery enclosure
or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other
than those for which it has been specified.
f) Due to the complexity of liquid crystal displays on the handheld devices, dead or bright pixels may sometimes occur. If the
following occurs within DOA period, then consumer can ask to replace/repair the LCD at our authorized service centre:
1) 3 or more dead/bright pixels (*) anywhere on the crystal display.
2) If there are only 2 dead/bright pixels, then they must be within 5mm of each other.
g) DOA/DAP period of device will be consider within 7 days of purchase invoice/Activation date whichever earlier for offline
store sales.
h) Online sales DOA/DAP policy will be same as per define by sales company.
i) Warranty does not cover natural wear & tear of usage under extreme conditions, damage due to improper care (accident,
misuse or negligence) and damage caused by acts of god such as floods, fire or earthquakes.
j) If any damage occurs in/on outer surface of the product, including but not limited to cracks, dents or scratches on the
exterior cases, screens, camera lenses, buttons and other attachments.
k) For Band strap and wearables, if it appears dirty or damaged due to contact with chemicals, sharp objects, improper
handling, accident, abuse, or under abnormal use or conditions such as sauna, excessive swimming and so forth.
Deterioration of the product caused by normal wearing and tearing, including but not limited to rust or stains.
l) Any other circumstances that are contradictory or are not in compliance with business ethics.
11. Before returning any unit for service, be sure to back up your data and remove any confidential, proprietary or personal
information from the product. Huawei is not responsible for the damage or loss of any programs, data or removable storage
media where you do not backup your data.
12. If the product returned to service center or Huawei after expiration of the warranty period, Huawei's out of warranty service
policies shall apply and the consumer will be charged accordingly.
a) Huawei shall not assume for any other obligation or liability which is not expressly provided in this limited warranty;
b) All warranty information, product features and specification are subject to change without notice.
13. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH ABOVE, HUAWEI GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED, BY STATUTE
OR OTHERWISE, REGARDING THE PRODUCT, FITNESS FOR ANY PURPOSE OR OTHERWISE. HUAWEI SHALL NOT BE LIABLE FOR THE LOSS
OF USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER CONSEQUENTIAL DAMAGE, ARISING OUT OF THE USE OF, OR
INABILITY TO USE THE PRODUCT OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.
Important Information about Huawei Warranty
1. This warranty card and the relevant purchase invoice must be preserved and produced when availing services under this
warranty.
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