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Idiomas disponibles
Idiomas disponibles
care, maintenance, warranty
To keep your product working and looking its best, please follow these simple care
guidelines. Any other servicing is to be performed by an authorized service representative.
WARNING:
1. Be sure to disconnect the power cord from the electrical outlet before cleaning.
2. When cleaning the hand controller or power switch, use a dry cloth only. Never use a damp cloth to clean the hand
controller or power switch.
3. Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color does
not fade prior to using the solution on the entire product surface.
4. Do not use benzene, thinner or any other solvents on your product.
Cleaning Code Standard: W
To maintain your Relax the Back product in optimum condition, dust it frequently and/or vacuum it with a soft brush vacuum
extension. If your product becomes dirty, use a water-based upholstery cleaner only. To treat stains, spot clean with an
upholstery shampoo or a mild detergent foam.
Maintenance and Repair:
1. The mechanics of this product are specially designed and constructed to be maintenance free. No periodic lubrication
or servicing is required.
2. Servicing is to be performed only by an authorized service representative.
Use and Storage Environment:
1. When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled and that
the unit be placed in an environment free of dust and moisture.
2. Do not store near heat or open flame.
3. Do not leave this product exposed to direct sunlight for long periods of time. This may cause fading or damage.
4. Do not use or store in extreme temperatures; product stored in cold temperatures may require 48 hours at room
temperature to function properly.
5. Product should be used and stored in an environment with non-condensing humidity ranging from 10 to 80%;
excessive humidity will damage the mechanics.
6. For indoor use only.
relaxtheback.com
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having trouble?
Should your chair exhibit any abnormal behavior, please do the following to fully reset the chair. As with any other electronics,
this simple reset sequence will resolve many issues.
1. Unplug the chair from the power source.
2. Wait 30 seconds.
3. Plug the chair back into the power source.
If your chair has no power:
1. Check the power cord - Make sure the power cord connection to the chair is secure and that the power cord is not damaged.
2. Check the wall outlet - Plug a known working device into the outlet to ensure the outlet is working.
If the chair is stuck in position after a power outage:
When a power outage occurs and the chair is not connected to the battery backup or the battery backup loses all charge before
power is restored, you need to reset the chair as follows:
1. Recline the backrest as far as it will go, then restore it to the full upright position.
2. Raise the footrest as high as it will go, then lower it completely.
3. Lift the chair as high as it will go, then lower it all the way to the floor.
If your issue remains, please do the following before contacting our customer experience team (this will help us help you much
more quickly):
1. Locate the serial number on label on the back of your chair, underneath the upholstery flap, and write it down.
2. Locate your proof of purchase, as we will need it to process any warranty claim.
3. Now you're ready to contact us!
NEED HELP? Contact Customer Service at 800-355-2762 or via email at csadmin@humantouch.com.
Or, send correspondence to: Relax The Back, Attn: Customer Service, 4600 E. Conant St., Long Beach, CA, 90808.
Laevo Specifications*
Operating Voltage:
Power Consumption:
Chair Size (upright):
Chair Size (reclined):
Product Weight:
Required Recline Clearance: 20"
Maximum Deployed
Footrest Load Weight:
Maximum Load Weight:
*Specifications are subject to change without prior notice.
AC110-120V 60 Hz
95W
37"L x 33.75"W x 49"H
62.75"L x 37"W x 30"H
153 Lbs.
22 Lbs.
285 Lbs.
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