create the correct temperature gradients inside the terrarium to
allow your reptiles to thermoregulate.
Always use a thermometer to monitor the inside temperatures of
your terrarium. Adjust the Exo Terra
required temperature range for your pet's environment.
To set the preferred temperature: turn the temperature dial on the
backside of the thermostat, using a flathead screwdriver or other
tool. A red LED will light up, to indicate that the Thermostat is
powering the connected heating device, until the set temperature
has been reached on the location of the sensor.
1. Red LED lights up: heating device is powered
2. Red LED turned off: heating device is no longer powered, set
temperature has been reached
"Please note that the Red LED indicates power to the attached
heating device and not mains power to the Exo Terra
Troubleshooting
1. There is no Red LED indicator illuminated on the unit:
• The Red LED indicator is switched off because the set
temperature has been reached
• Check if the device is connected to a power source
GUARANTEE
This product is guaranteed for defective parts and workmanship
for a period of 2 years from the date of purchase. This guarantee is
valid with proof of purchase only. The guarantee is limited to repair
6
or replacement only and does not cover consequential loss, loss or
damage to livestock and personal property or damage to animate or
inanimate objects, irrespective of the cause thereof. This guarantee
is valid only under normal operating conditions for which the unit
is intended. It excludes any damage caused by unreasonable use,
negligence, improper installation, tampering, abuse or commercial
use. The warranty does not cover wear and tear, breakage of glass or
parts which have not been adequately or correctly maintained. THIS
DOES NOT AFFECT YOUR STATUTORY RIGHTS.
Your Exo Terra Thermostat includes a 2 year standard warranty. To
extended the warranty by a further 3 years, simply register your
product online. It's fast, easy and completely free! Complete
the online form at: www.exo-terra.com The extended warranty
is subject to the provisions outlined within the standard 2 year
warranty.
RECYCLING
This item bears the selective sorting symbol for waste
electronic and electrical equipment (WEEE). This means
that the product must be handled pursuant to European
Directive 2012/19/EU in order to be recycled or dismantled
to minimize it's impact on the environment. For further
information please contact your local or regional Authorities.
Electronic products not included in the selective sorting process are
potentially dangerous for the environment and human health due to
the presence of hazardous substances.
thermostat according to the
®
thermostat."
®
SERVICE
If you have any problem or question about the operation of this
product, please consult your Exo Terra
®
instance. Most problems can be resolved in store, but in the unlikely
event it cannot, please return the unit with a valid proof of purchase
to the retailer for a replacement under the two year warranty. When
you call (e-mail or write) our Customer Service Department, please
have all relevant information such as model number and/or part
numbers available, as well as the nature of the problem:
Distribution and Customer Service:
U.K.:
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
mail to: http://faq.hagencrm.com/?uk
Helpline Number 01977 521015. Between 9:00 AM and 5:00 PM,
Monday to Thursday and 9:00 AM and 4:00 PM on Friday (excluding
Bank Holidays).
Germany:
HAGEN Deutschland GmbH & Co. KG, Lehmweg 99-105, 25488 Holm
Service-Hotline: +49 (0) 4103 / 960-2000
Montag – Freitag von 9:00 – 16:00 Uhr
mail to: kundenservice@rchagen.com
Spain:
Rolf C Hagen España, S.A., P.I. L'Alteró, 46460 Silla (Valencia)
mail to: info@hagen.es
Malaysia:
Rolf C.Hagen (Sea) Sdn.Bhd.
Lot 14A, Jalan 3A, Kawasan Perusahaan
Cheras Jaya, Balakong 43200 Cheras,
Selangor Darul Ehsan, Malaysia.
Tel: 603-9074 2388
Fax: 603-9074 2389
mail to: customer.service-sea@rchagen.com
For general information on our whole product range, explore our
websites at: www.exo-terra.com or www.hagen.com.
Distributed by:
Canada: Rolf C. Hagen Inc., Montreal, QC H9X 0A2
U.K.: Rolf C. Hagen (U.K.), W. Yorkshire WF10 5QH
Germany: HAGEN Deutschland GmbH & Co. KG, 25488 Holm
Spain: Rolf C Hagen España, S.A. P.I. L'Alteró, 46460 Silla (Valencia)
Malaysia: Rolf C. Hagen (SEA) SDN, 43200 Cheras, Selangor D.E.
specialist retailer in the first