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Idiomas disponibles
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Error Messages
Symptoms
38
Reason
The door is not closed properly.
Door lock switch error.
Special Drain Feature.
Water supply taps are not fully
open.
Water line hoses are kinked,
pinched, or crushed.
Water inlet filters are clogged.
Water supply pressure to tap or
house is too low.
Water supply connected with
leaklimiting hoses.
Foreign objects, such as coins,
pins, clips, etc., caught between the
wash plate and the inner basket.
Drain hose is kinked, pinched, or
clogged.
Drain discharge is more than 1.2 m
above bottom of washing machine.
Solution
• Close the door completely. If the
error code is not released, call for
service.
• Check nothing is caught under the
door, including shipping materials or
lothing.
• Close the door completely. If the
error code is not released, call for
service.
• If the washing machine is paused
during a cycle for a few minutes, the
cycle will be cancelled and any water
remaining in the drum will be
drained.
• Fully open tap.
• Straighten the hose(s).
• Clean the inlet filters.
• Contact a plumber to have the water
lines repaired.
• Do not use leak limiting hoses.
• Turn off the washing machine and
then press the Power button. Press
the Centrifugado button without
selecting a cycle to drain and spin
the load. When the spin is complete,
remove the clothes and then find
and remove any objects caught in
the wash plate.
• Straighten the hose(s).
• Adjust or repair drain. Maximum
drain height is 1.2 m.
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