I get no picture from the TV Anywhere app
•
Move the HD transmitter from the immediate vicinity
of the connected HDMI sources and Wi-Fi equipment. These may affect the
range.
•
Slightly adjusting the position of the HD transmitter may already help out.
•
You are at the edge of its range. Try using shorter distances.
•
Disconnect the power adapter from the wall socket and reconnect it to reboot the
HD transmitter.
•
Turn the Wi-Fi on your smartphone/tablet on and off, and then try connecting to
the HD transmitter's Wi-Fi network again.
•
Close the app manually and restart it.
I have no internet connection when using the app
•
Once your smartphone/tablet is connected to the HD transmitter's Wi-Fi network,
the internet connection on your smartphone/tablet will be inactive. You will still
receive phone calls and text messages as usual.
•
When you have finished watching a film on your smartphone/tablet and want to
restore the use of an internet connection, return to the settings menu of your
smartphone/tablet and reconnect with your own Wi-Fi network. You can also
achieve this by turning off the transmitter.
I do have picture, but no (or bad) sound
The Marmitek WHE-1 supports up to 2CH PCM stereo.
•
Check the audio setting in the settings menu of the connected HDMI source and
manually set it to 2CH PCM stereo when the automatic setting does not work.
The IR return function is not working
•
Ensure that you did not connect the IR receiver and IR led cable the wrong way
around, and that they are fully plugged in.
•
Experiment with the location of the IR receiver and IR led cable.
•
The IR receiver has a reception sensitivity of max. 10 metres.
•
The range is also dependent on the remote control used.
Do you have any questions that are not answered here?
Then please visit
www.marmitek.com
Marmitek WHE-1™
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