Warranty
Congratulations! Thanks to your intelligent choice you are now the proud owner of an OEHLBACH ®
antenna. OEHLBACH ® antennas enjoy an excellent reputation around the world due to their high
quality. This high quality standard allows us to provide a 2 year warranty for OEHLBACH ® antennas.
The products are continuously inspected and checked throughout the entire manufacturing process. If
service is necessary, however, please observe the following:
1. The warranty period starts with the purchase of the product.
2. During the warranty period we will rectify any defects
that are due to faulty material or workmanship by replacing or repairing the defective part at
our discretion. Further claims, and in particular those for price reduction, cancellation of sale,
compensation for damage or subsequent damage, are excluded. The warranty period is not affected
by any work we provide under the warranty.
3. The product should not be tampered with.
4. In the event of a warranty claim please contact your authorised dealer first. Should it prove
necessary to return the product to us, please ensure that
· the product is sent in its original factory packaging in good condition,
· your proof of purchase is enclosed.
5. The following are excluded from the warranty:
· Illuminants
· Wear parts
· Shipping damages, either readily apparent or concealed (claims for such damages must be
lodged immediately with the shipping agent, the railway express office or the post office).
· Scratches in metal components, front panels, etc. (You must notify your authorised dealer directly
of such defects within 5 days of purchase).
· Defects caused as a result of incorrect installation, faulty connection, impr per operation (see
user manual), overloading or external force.
· Improperly repaired or modified devices that have been opened by a party other than us.
· Subsequent damage to other devices
· Reimbursement of costs for repairing damage that has been caused by a third party without our
prior consent.
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