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TROUBLE SHOOTING TIPS
G
C
A
B
Temperature or flow does not remain consistent.
The Cartridge Assembly (D) may need cleaning. Shut off wa-
ter supply. Remove Handle Assembly (A), unscrew Retainer
Sleeve (B) and remove Flange (C). Remove Cartridge assem-
bly (D) and inspect Cartridge (E) and inlets for debris or sedi-
ment and flush with water. Reassemble whole unit and test. If
problem persists you may need to replace the Cartridge (E).
Sleeve (B) is too short.
Extension kit 910-563 is available at a nominal charge for valves
which have been roughed-in too far back in the wall. The kit con-
tains a one inch stem extension, and longer screw and a sleeve
which is one inch longer than the 972-300.
Dripping from either the tub spout or hand shower.
Clean the Cartridge Assembly (D). Check to ensure the two Oval
O-Rings (F) on the back of the Cartridge (E) are in place. Reas-
semble cartridge, stem and bonnet assembly and handle. Turn
on the water and test. If the unit still leaks, replace the Cartridge
(E).
Make sure that both hot and cold water inlets are turned on.
Water flow is very low.
Check the Cartridge Assembly (D), for debris. Sediment where
the water enters the Shower Head (G) can also cause this
symptom.
ENGLISH
J
F
E
D
H
Water starts out hot and becomes cooler as handle is ro-
tated counter
clockwise.
This is a potentially hazardous situation and should be corrected
before using the unit. Check the hot and cold inlet positions (hot-
left cold-right). If you have a back to back installation, (where
hot and cold inlets are reversed) refer to Valve Body instruction
sheets for back to back installation.
Water flows from the shower head while filling the tub.
Check the position of the Valve Body (J). The letters "SHWR"
should be cast into the top and "TUB" on the bottom.
Water doesn't get hot enough.
Remove Handle (A), Sleeve (B) and Flange (C) and then refer to
Valve Body instruction sheets for adjusting temperature range.
Water flows from the tub spout while using the shower.
The seal inside of the diverter mechanism may have become
dislodged. The Spout (H) may need replacement.
MAINTENANCE & CARE
CAUTION: Maintenance
DISASSEMBLY
1.
Replacement parts may be available at the store where you purchased
your faucet.
2.
When replacement parts are not available, please write or call Price
Pfister Consumer Service.
3.
Always turn off water and relieve pressure before working on your
faucet.
NOTE: Trim Care
Cleaning Instructions:
For all Handles and decorative finishes, use only a soft damp
cloth to clean and shine. Use of polish, detergents, abrasive
cleaners, organic solvents or acid may cause damage. Use of
other than a soft damp cloth will nullify our warranty!
Special Trim: Trim products which contain Porcelain or other
similar substance are not acceptable for public areas or
Commercial use. Installation of Said Trim is at Users Risk!
1–800–PFAUCET (1–800–732–8238)
For Toll-Free Pfaucet information call
1–800–PFAUCET (1–800–732–8238)
or visit www.pfisterfaucets.com
• Installation Support
• Care and Warranty Information
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