KATEK ghost ONE Basic Manual De Instrucciones página 42

9 Shutdown and uninstalling
If there is at least one error, the error LED lights
up in the colour corresponding to the error cate-
gory.
If there are multiple errors, the error LED lights
up in the colour assigned to the highest error
category.
Error status
The following error statuses are defined:
Error Meaning
status
Active The error is active and the cause of
status the error has not yet been fixed.
Passive The cause of the error has been fixed
status or the error is no longer present.
8.4.2 Identifying and fixing errors
ATTENTION
Damage to equipment when fixing errors
If an error is not fixed despite correctly fol-
lowing the instructions for fixing errors, the Wall-
box is defective.
n Do not use the Wallbox.
n Notify technical service.
1. To identify an error, select Wallbox set-
tings, Error list in the web app / mobile
app navigation.
The error list is displayed, see
errors.
2. Select an error in the list.
Detailed information about the error iden-
tified can be found in the operating instruc-
tions.
3. Read the detailed description carefully and
then analyse and fix the error by following
the instructions in the error list.
Note on fatal errors
To fix errors in this category, the Wallbox
generally has to be restarted.
If the errors can be fixed while operation is
in progress, these errors are still displayed
as Active after the cause has been fixed
until the next time the Wallbox is rest-
arted.
Note on critical and non-critical errors
Once the cause of the error has been
fixed, the status of the error immediately
changes to Passive.
4. If multiple errors are displayed, fix the
errors in order of priority, starting with
fatal errors, followed by critical errors and
so on.
Clearing the error list
1. As soon as the error list only contains pas-
sive errors, select the Clear list option in
the Error list view in the web app / mobile
app.
Repairing
2. Restart the Wallbox:
n Press and hold down the button on
the front panel for at least 8 seconds.
n Alternatively: Disconnect and
reconnect the power supply to the
Wallbox.
After switching on again, the error LED
should be white and the error list should
be empty.
3. If the error LED is not white and the error
list is not yet empty, continue fixing
errors.
Note
A Wallbox with no active errors is a requisite for
acceptance by the end customer.
9 Shutdown and uninstalling
WARNING
Risk of injury due to inadequately qua-
lified personnel.
This can cause serious injuries and damage to
equipment.
n Only trained and appropriately qualified
personnel are to work on the Wallbox.
WARNING
Risk of death due to incorrect unin-
stallation
Errors during uninstallation can lead to life-
threatening situations or can cause significant
damage to equipment.
n Observe all instructions for uninstallation.
Shutting down the Wallbox
1. Delete all personal data and any local
backup copies from the system.
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