Ranger Count 1000 Series
7 MAINTENANCE
7.1 Cleaning
CAUTION: Disconnect the Ranger Count 1000 Scale
supply before cleaning.
The housing may be cleaned with a cloth dampened with a mild detergent if
necessary.
Attention: Do not use solvents, chemicals, alcohol, ammonia or abrasives to
clean the housing or control panel. Do not allow liquids to enter the housing.
7.2 Troubleshooting
The following table lists common problems, possible causes and remedies. If the
problem persists, contact Ohaus or your authorized Ohaus dealer.
Symptom
Scale will not turn on.
Battery fails to charge fully.
Weight reading does
not stabilize.
Scale does not display
accurately.
E1, E2, E3 displayed
--OL-- displayed
7.3 Service
If the troubleshooting
contact your authorized OHAUS service agent. For service assistance or
technical support in the United States call toll -free 1-800-526-0659 between
8:00 AM and 5:00 PM EST. An OHAUS product service specialist will be
available to provide assistance. Outside the USA, please visit our web site,
www.ohaus.com to locate the OHAUS office nearest you.
Possible Causes
AC power not connected.
Battery discharged.
Battery is defective or past its
useful life.
Unstable environment.
Interference under pan.
Improper calibration.
The pan is placed incorrectly.
Zero limit exceeded during
power up.
Load exceeds scale capacity.
Information
section does not resolve or describe your problem,
from the
Remedy
Connect scale to power.
Connect scale to power and
charge battery.
Have the battery replaced by an
authorized Ohaus service dealer.
Ensure a stable environment.
Ensure that the weighing pan is
unobstructed and free to move.
Calibrate the scale using proper
calibration weights.
Reposition the pan correctly.
Ensure the pan is empty before
switching the scale on.
Reduce the load on the pan.
EN-15
power