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Mount the Camera to Ceiling
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1. Drill holes in accordance with
the mounting hole template.
2. Install the mount base with
screws included in the package.
3. To adjust the camera direction,
you may control the camera to
pan and tilt via Reolink App or
Client.
NOTE: Use the drywall anchors
included in the package if
needed.
Troubleshooting
Camera is not powering on
If your camera is not powering on, please try the following solutions:
• Make sure your camera is powered on properly. The PoE camera should
be powered by a PoE switch/injector, a Reolink NVR or a 12V power
adapter.
• If the camera is connected to a PoE device as listed above, connect it to
another PoE port and check again.
• Try again with another Ethernet cable.
Picture is not clear
If the picture from the camera is not clear, please try the following
solutions:
• Check the camera lens for dirt, dust or spiderwebs. Please clean with a
soft, clean cloth.
• Point the camera to a well-lit area. The lighting condition will affect the
picture quality a lot.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check it again.
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