Defiant DF-3015-00 Guía Para El Uso Y Cuidado página 10

Troubleshooting (continued)
Problem Possible Cause
□
Doorbell sounds
when not
intended (false
triggers).
□
not working.
□
□
□
The LEDs on The LEDs on the doorbell
the doorbell are indicate different issues.
glowing.
Doorbell is receiving
interference from another
wireless device.
The doorbell is not
connected to the Wi-Fi
network.
The Wi-Fi router has
lost connection to the
network.
The mobile device is not
connected to a data con-
nection.
off on the mobile device.
Solution
□
Reset the doorbell and push button:
□
Remove the push button battery. Wait 30 seconds.
□
Press and hold the push button for 10 to 15 seconds
within 60 seconds after installing the battery into the
push button.
□
Press and hold the "Function" button on the doorbell
until the doorbell sounds a "Beep-Beep-Beep-Beep."
□
To re-sync the push button and doorbell, press and
hold the "Function" button on the doorbell until the
doorbell sounds a "Beep-Beep."
□
Press the push button within 10 seconds. The door-
bell will sound a "Ding Dong" tone to indicate the
push button is synced.
□
Press the push button to ensure operation.
□
Move the doorbell closer to the router.
□
Ensure the Wi-Fi network is working.
□
Ensure the mobile device has a data connection (Wi-Fi or
cellular).
□
See the chart on page 6, step 3 to understand the different
LED indicators.
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