TROUBLESHOOTING TIPS
PROBLEM
POSSIBLE CAUSE
Check to see if the AC cord of the television is properly plugged into the outlet. If
No Power
there is still no power, remove the AC cord and replug after 60 seconds. Attempt to
power on the TV again. Ensure the same outlet works with other electronics.
Signal from
A double image or ghost could be caused by obstructions of the external antenna.
the antenna is
Consult the antenna instruction manual to change the direction of the external
not clear
antenna. Use of a taller antenna can improve the quality of the images.
Make sure that the proper input is selected and that the cables are securely
No Picture
connected. Make sure your video source (Antenna, DVD, Cable Box) is on and
working.
Poor sound or
Increase the volume and check to be sure the TV is not in MUTE mode. Try to
no sound
select other channels or input sources.
Adjust the contrast and/or brightness of the TV.
Poor color or
Try to select other channels to be sure the issue is not with the channel.
no color
Check to be sure the antenna or cables are connected properly.
Horizontal or
If using an antenna, check to be sure the antenna at the back of the unit is
diagonal lines
connected properly. Make sure the video connection is secure and no nearby units
(vacuum, hairdryer) are being used.
on screen
TV does not
Point the remote directly to the sensor on the TV. Make sure the remote has fresh
respond to
batteries.
the remote
No Video in
Check connections. Check the computer video mode setting for compatible
PC mode
display resolutions. Refer to the PC Settings described in this manual.
The screen is
too dark or
Adjust the contrast ratio or brightness from the TV's picture menu.
too light
Poor
Check to be sure the antenna or video connection is properly / fully connected.
reception
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