Commercial And Legal Guarantee Conditions - Steca Elektronik StecaGrid 2020 Instrucciones De Instalación Y Manejo

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Commercial and legal guarantee conditions

Guarantee conditions for products from Steca Elektronik GmbH
1. Defects in materials and workmanship
The guarantee only applies to defects in materials and workmanship, insofar as these can be attrib-
uted to inadequate professional ability on the part of Steca.
Steca reserves the right at its own discretion to repair, adapt or replace the faulty products.
2. General information
In accordance with statutory regulations, there is a 2-year legal guarantee on all products for the
customer.
For this Steca product, we provide a voluntary 5-year commercial guarantee to the specialist dealer
from the date of invoice or receipt. This commercial guarantee applies to products sold within an EU
country and in other countries where Steca sells these products.
It is also possible to extend the guarantee period from 5 to 7 years, free of charge. This requires
registration at www.stecasolar.com/service.
The legal guarantee entitlements are not restricted by the voluntary guarantee. To be able to make a
claim under the guarantee the customer must provide proof of purchase (payment receipt).
If a problem arises, the customer must contact his or her installer or Steca Elektronik GmbH.
3. Guarantee exclusion clause
The guarantees on products from Steca Elektronik GmbH described under point 1 are not valid in
the event that the fault is attributable to: (1) specifications, designs, accessories, or components
added to the product by the customer or at the wish of the customer, or special instructions from
the customer relating to the production of the product, the connection (of Steca products) with
other products that are not explicitly approved by Steca Elektronik GmbH; (2) modifications or
adjustments to the product by the customer, or other causes due to the customer; (3) incorrect ar-
rangement or installation, incorrect or careless handling, accident, transport, overvoltage, storage
or damage caused by the customer or other third party; (4) unavoidable accident, fire, explosion,
construction or new construction of any kind in the environment where the product is located, due
to natural phenomena such as earthquakes, flooding, or storms, or any other cause outside the con-
trol of Steca Elektronik GmbH; (5) any other cause that could not be foreseen or avoided with the
technology used in manufacturing the product; (6) if the serial number and/or the type number has
been manipulated or rendered unreadable; (7) the use of the solar products in a movable object, for
example ships, mobile homes, or others; (8) failure to conform to the instructions on care and main-
tenance of the product, as recommended by Steca in the operating instructions; (9) damage, soiling
or painting of the casing so that cleaning or repair is no longer possible.
The guarantee stated in this operating manual only applies to consumers who are customers of Ste-
ca Elektronik GmbH or of resellers authorised by Steca Elektronik GmbH. The guarantee mentioned
here is not transferable to a third party. The customer shall not transfer his rights or responsibilities
resulting from this in any way, without the prior written approval of Steca Elektronik GmbH. Fur-
thermore, Steca Elektronik GmbH shall in no case be liable for indirect damage or loss of profit. Un-
less otherwise specified by any applicable compulsory legislative regulations, Steca Elektronik GmbH
shall also not be liable for any other damages other than those for which Steca Elektronik GmbH has
hereby explicitly accepted liability.
744.711 | 12.20
EN
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