Publicidad
Idiomas disponibles
Idiomas disponibles
•
Check if the wireless MAC filtering function of
the router is enabled. Remove the device from
the filter list and make sure that the router is
not prohibiting the connection of the purchased
product.
•
Make sure that the password of your Wi-Fi
network entered in the application is correct by
going to the settings of your phone or tablet, click
on "Wi-Fi", select your network, click on "forget"
and reconnect with the password of your network.
•
Make sure the purchased product is in pairing
mode; the LED light flashes fast (twice per
second) for "EZ Mode" configuration and flashes
slow (once every three seconds) for "AP Mode"
configuration.
•
Repeat the configuration process.
•
Factory reset the purchased product and try to
add it again.
2. Can I control the device via 2G/3G/4G mobile
network?
The purchased product and the mobile device must
be under the same Wi-Fi network when it is set up for
the first time. Once successfully configured the first
time, you will be able to control the purchased product
remotely via 2G/3G/4G mobile network.
3. How can I share my device with my family?
Open the app, click on "Profile", "Home management",
select the home to share, click on "New member", "App
account", fill in the information requested by the App
and click on "Save". The person with whom we want to
share the home must have an account created in our
muvit iO Home App.
4. How to reboot this device?
Press and hold the button for 8 seconds or delete the
Gateway from the application.
11
English
Publicidad
