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Troubleshooting - Wireless Installation
Problem
Possible Cause
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The doorbell base
does not sound.
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□
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The batteries
seem okay, but the
doorbell base does
not work after
installation.
□
□
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Doorbell base
sounds when not
intended (false
triggers).
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate
the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Responsible Party Name:
Globe Electric
Address: 2264 East 6th Street,
San Bernardino, CA 92410
www.globe-electric.com
The push button and
doorbell base are not
synced.
The batteries are not
installed correctly.
The batteries are dead.
The doorbell base or
push button is mounted
on metal or near metal
studs.
The doorbell base is
mounted near a con-
crete floor or wall.
The doorbell base
and push button are
installed too far apart.
Doorbell base is receiv-
ing interference from
another wireless device.
Solution
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Follow step 2 under Installation - Wireless application
to sync.
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Make sure the batteries are installed according to the
diagram inside the push button and doorbell base (if
applicable).
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Check the charge of the push button and doorbell base
batteries (if applicable) and replace if necessary.
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Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the doorbell base or
push button away from the metal surface.
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Concrete may reduce range. Move the doorbell base
away from the concrete surface.
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Locate the doorbell base closer to the push button.
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Reset doorbell base and push button.
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Remove push button batteries. Wait 30 seconds.
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Press and hold the push button for 10 to 15 seconds
within 60 seconds after installing battery into the
push button.
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Press and hold the button on the doorbell base
until the doorbell base sounds a "Beep-Beep-Beep-
Beep".
□
To re-sync the push button and doorbell base, follow
step 2 under Installation - Wireless Application.
11
Please contact 1-866-308-3976 for further assistance.
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