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TROUBLESHOOTING
Before Calling for Service
Please check the following before you contact the service centre. If the problem persists, contact your local
service centre.
NOTE
• Some functions may not be supported, depending on the model.
Self-Diagnosis Function
This appliance has a built-in self-diagnosis function. If an error occurs, the lamp of the indoor unit will flash
in 2-second intervals. If this occurs, contact your local dealer or service centre.
Operation
Symptoms
The appliance does not
work normally.
The fan speed cannot
be adjusted.
The temperature
cannot be adjusted.
Burning smell and strange sounds are coming from the appliance.
• Turn off the appliance, switch off or disconnect the power supply, and
contact the service centre.
Water leaks from the indoor unit even when the humidity level is low.
• Turn off the appliance, switch off or disconnect the power supply, and
contact the service centre.
The power cable is damaged or it is generating excessive heat.
• Turn off the appliance, switch off or disconnect the power supply, and
contact the service centre.
A switch, a circuit breaker (safety, ground) or a fuse is not operating
properly.
• Turn off the appliance, switch off or disconnect the power supply, and
contact the service centre.
The appliance generates an error code from its self-diagnosis.
• Turn off the appliance, switch off or disconnect the power supply, and
contact the service centre.
The Jet mode or Auto Operation mode is selected.
• In some operating modes, you cannot adjust the fan speed. Select an
operating mode in which you can adjust the fan speed.
The Fan mode or Jet mode is selected.
• In some operating modes, you cannot adjust the temperature. Select an
operating mode in which you can adjust the temperature.
TROUBLESHOOTING
Possible Cause & Solution
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