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Troubleshooting
The table below lists some common problems and solutions. If you can't resolve a
problem, please contact your provider.
Problem
Device Won't
Turn On
No Oxygen
Oxygen not
at full concentration
Alarm Occurs
Possible Cause
Battery is not
installed correctly
Battery is depleted
AC supply is not
connected properly
DC Cable is not
connected properly
The device is not
Turned on
Cannula is kinked or
obstructed
Equipment failure
The device is
warming up
The sieve beds may
require servicing
Refer to previous
section-Alerts
23
Recommended Solution
Remove the battery and re-install it
correctly.
Use the AC or DC power adapter to
operate the device (with the battery
inserted) to recharge the battery. If
this does not resolve the problem,
contact your equipment provider.
Check AC power connection and
verify solid green light on adapter.
Check DC power connection and at
cigarette lighter or auxiliary DC power
source.
Turn on the concentrator.
Check cannula and its connection to
the oxygen outlet port.
Contact your provider.
Wait 2 minutes for the device. If the
problem is not solved, please contact
your equipment provider.
Contact your provider to change the
sieve beds.
Refer to previous section-Alerts.
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