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Idiomas disponibles
WARRANTY AND
SERVICES
Our company guarantees the quality of
every sold product. If the tools you
purchase need services or repair, our
service center can provide you with fast
services. In most cases, all authorized
service centers are authorized to provide
repair services, or help you obtain
components, or complete routine
maintenance and overhaul of your tool. If
you have any questions, please contact
the authorized service center at your
location.
WARRANTY COVERAGE
The warranty covers major defects of the
process or material, but the following
situations are excluded. Consumables
(filters) or artificial damages are not
included.
WARRANTY RANGE?
The warranty period starts from the day of
purchase.
Generally, the warranty period is specified
in the product manual for each product.
01
EXCLUDING
The three-year warranty period are not for
commercial, industrial, or educational
purposes. If the product is used for
commercial, industrial, or educational
purposes, the three-year warranty period
is restored to one year. This warranty does
not include the defects caused by direct or
indirect abuse, misuse, negligence or
accidents, unusual wear, improper repair,
replacement or lack of maintenance.
HOW TO OBTAIN RELATED
SERVICES?
The product or component must be
rechecked. Please send it to the location
specified by us with postage prepaid. For
your nearest location, please call our
customer center. You must provide the
certificate of the initial purchase date, with
the complaint description attached. If we
find defects during check, we will repair
the product or send you another one, or
you can choose to return the product with
the purchase price. We will pay to send
the repaired product or new product to
you, unless we are sure that there is no
defect or the defect in excluded from the
warranty. In this situation, we will process
or return the product by following your
instructions. If you choose to renovate the
product, you will pay for the storage
transportation and process.
https://www.altonindustries.com
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