14
Common Problems and Solutions
During the use and maintenance of the lithium-ion battery, the battery or battery system may
have one or more of the following abnormal conditions, please organize the professional
engineers and technicians to perform the necessary processing according to the instructions in
this manual; if you have any questions about the status or solutions, please contact JBM dealer
or after-sales service department of the company to obtain professional technical support.
•
If the battery is found to have abnormal mechanical characteristics such as swelling, cracked
casing, melted casing, and distortion of the casing before and during installation, stop using
the battery immediately, place it in open and well-ventilated space, and contact the after-sales
service.
•
If abnormalities such as looseness, cracks, cracks in the insulation layer, burn marks, etc. of
the battery's pole pressing bolts, conductive strips, main circuit wires and connectors are found
before and during the installation, stop using the battery immediately, check the reason for
analysis and give it a fix;
•
If the polarity of the positive and negative terminals of the battery is found not match the polarity
identification before installation, please stop using the battery immediately and contact the after-
sales service department to replace the battery or obtain other solutions;
•
If there is fire or smoke happens to the battery, move it to the open air immediately, evacuate
people in time, and pour a large amount of cold water onto the battery to cool it down and put
out the fire.
•
If you find any broken batteries, electrolyte leakage, abnormal expansion or pungent odors
due to shipping damage or abnormal vibration, please stop use immediately and keep at least
a 2 meter perimeter around the effected batteries . Please dispose of the damaged batteries
properly and contact a recycling company to recycle the batteries(see section 9.1).
F
9
REV. 09/2022