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WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Drawer too hot.
Drawer not hot enough.
Product too dry.
Product too moist.
Unit not working at all.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: +1-414-671-6350
e-mail:
support@hatcocorp.com
HDWTCCEM1-1122
Probable Cause
Air temperature is set too high.
Unit connected to incorrect power supply.
Internal thermostat defective.
Unit not allowed enough time to preheat.
Air temperature is set too low.
Drawer(s) not closed completely.
Internal thermostat defective.
Drawer vent in open position.
Drawer vent in closed position.
Unit not plugged in.
Unit not turned on.
Circuit breaker tripped.
Power I/O (on/off) switch defective.
Internal thermostat defective.
Heating element burned out.
TROUBLESHOOTING GUIDE
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord/turn off power at circuit breaker,
and allow unit to cool before performing any cleaning,
adjustments, or maintenance.
Adjust the temperature to a lower setting.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Allow unit 15–20 minutes to reach operating
temperature.
Adjust the temperature to a higher setting.
Make sure all drawers are closed completely.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
Move drawer vent to closed position.
Move drawer vent to open position.
Plug unit into proper power supply.
Move POWER I/O (ON/OFF) switch to the ON position.
Reset circuit breaker.
Contact an Authorized Hatco Service Agent or Hatco
for assistance.
11
WARNING
Corrective Action
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