TROUBLESHOOTING
Problem
Possible Cause
The
The power cord or
appliance
plug is loose or not
will not turn
connected.
on.
The
•
appliance is
not working.
•
•
The mist has
The appliance may
an odor.
be dirty.
There is not
enough water in
the water tank.
The appliance is
tilting.
The appliance is
not producing
enough mist.
There is a
buildup of dust
or scale.
Solution
Check the power cord and
plug. Make sure they are
firmly connected to the
base and mains socket,
respectively.
•
Refill the water tank.
•
Place the appliance on a
stable, even surface.
•
Touch the MIST button
to increase the mist
level.
•
Clean the mist nozzle,
mist condenser stopper,
mist condenser and mist
tube as well as the water
tank (see CLEANING
AND CARE).
•
Check the mist
condenser is correctly
installed.
•
Check the float valve
and / or oscillator in
the base is working
and not damaged.
Clean if necessary (see
CLEANING AND CARE).
If damaged, take the
appliance to a qualified
service provider for
repair.
•
Clean the water tank
and its parts (see
CLEANING AND CARE).
•
Replace the old water in
the tank with fresh tap
water.
EN
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