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Troubleshooting –
Longer than normal brew time.
•
Bold will pause during the cycle. The coffee stream will stop to
allow coffee to bloom to produce a rich, full-bodied cup of coffee.
•
Mineral deposits can build up in pump of your Coffee Maker.
Periodic cleaning of inside of unit is recommended. See "Care and
Cleaning" on page 9. More frequent cleaning may be necessary,
depending on hardness of your water. NOTE: Do not disassemble
unit.
Brew Basket overflows, or coffee brews slowly.
•
Excessive amounts of ground coffee. Reduce amount of ground
coffee or select Bold setting for slower brewing.
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Decaffeinated and/or coffee ground too finely can cause overflow.
Use slightly less grounds when brewing decaffeinated, flavored, or
finely ground coffee, or use medium ground coffee.
•
Coffee Maker needs cleaning. See Care and Cleaning on page 9.
•
Do not use soft water. Use filtered, spring, or bottled water.
If using a paper filter:
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Coffee grounds may be between paper filter and Brew Basket.
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Paper filter not open and in proper position.
•
Rinse Brew Basket before inserting paper filter so edges will remain
pressed against sides of Basket.
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Poor-quality paper filter.
Coffee leaks onto base.
•
Carafe removed from Warming Plate for more than 20 seconds
during brewing cycle.
Control Panel notification.
•
(Add Water): Not enough water. Add water to Water Reservoir.
Press
(Power ON/OFF) button to clear display and restart brew
cycle.
Carafe Side
Coffee tastes bad.
•
Coffee Maker needs cleaning. See Care and Cleaning on page 9.
•
Coffee ground too coarsely or too finely. Use medium ground
coffee.
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Coffee-to-water ratio unbalanced. Adjust for personal preference.
•
Poor coffee quality and freshness.
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Poor water quality. Use filtered or bottled water.
•
Soft water causes poor coffee extraction, which leads to
poor-tasting coffee. Use filtered, spring or bottle water.
Coffee sediment in cup.
•
Use a high-quality, basket-style paper filter.
Coffee not brewing or unit will not turn on.
•
(Power ON/OFF) button was not pressed. Press
ON/OFF) button.
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When brewing in
Warming Plate.
•
Water Reservoir is empty.
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Unit is unplugged.
•
Power outage.
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Power surge. Unplug; then plug unit back in.
•
Clock requires reset after power outage.
Carafe Side and Single-Serve Side
Coffee leaking from undesired brew side.
•
When brewing on carafe side, the single-serve side leaks water;
or when brewing on single-serve side, the carafe side leaks water.
The leaking issue is caused by minerals from hard water which
is clogging Coffee Maker. Clean Coffee Maker. See "Care and
Cleaning" on page 9.
(Carafe) mode, Carafe not positioned on
(Power
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