TROUBLESHOOTING
Problem
Air fryer will not
turn on
Black smoke is
coming from the
air fryer
White smoke is
coming from the
air fryer
Cause
The appliance
is not properly
plugged in.
Outlet is not
powered.
The basket is not
fully inserted into
the air fryer.
Using an oil with a
low smoke point.
Food residue on
the heating coil,
in the cooking
chamber or on the
accessories.
Appliance
malfunction.
Cooking foods
with a high fat
content, such as
bacon, sausages,
and hamburgers.
Water is
vaporising,
producing thick
steam.
Seasoning on food
has blown into
element.
User Manual
Solution
Make sure the power cord is plugged
into the outlet firmly.
Plug another appliance into the same
outlet to test the circuit.
Make sure the basket is fully inserted.
Cancel the Smart Programme, unplug
the cooker and allow it to cool to room
temperature.
Choose a neutral oil with a high
smoke point, such as Canola, Avocado,
Soybean, Safflower, or Rice Bran.
Cancel the Smart Programme, unplug
the cooker and allow it to cool to room
temperature.
Remove all accessories from the
cooking chamber and clean the
cooking chamber and all accessories
thoroughly.
Contact Customer Care.
Avoid air frying foods with a high fat
content. Check the cooking chamber
for excess oil and/or fat and carefully
remove as needed before air frying.
Pat dry moist food ingredients before
air frying.
Do not add water or other liquid to the
cooking chamber when air frying.
Be mindful when seasoning food.
Spray vegetables and meats with
oil before seasoning to help the
seasoning stick.
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