Troubleshooting
Problem
The oven exterior gets too
There is not enough ventilation
hot during operation.
space around the oven.
Objects are on top of the oven.
The door cannot be opened
Food residue is stuck between
properly.
the door and oven interior.
The oven does not heat.
The oven may not work if too
much food is being cooked or
improper cookware is being
used.
36 English
Cause
Action
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Check the
installation guide and make
sure that the microwave is far
enough away from walls and
cabinets for proper ventilation.
Remove all objects on the top of
the oven.
Clean the oven the door.
To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1 - 2 minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food and
start the function again. Use a
cooking container with a flat
bottom.
Problem
Heating is weak or slow.
The oven may not work if too
much food is being cooked or
improper cookware is being
used.
The warm function does not
The oven may not work if too
work.
much food is being warmed
or improper cookware is being
used.
Cause
Action
To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1 - 2 minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food and
start the function again. Use a
cooking container with a flat
bottom.
To test the oven, put one cup
of water in a microwave-safe
container, put the container
in the oven, and then run the
microwave for 1 - 2 minutes
to check whether the water is
heated. If the water is heated,
reduce the amount of food and
start the function again. Use a
cooking container with a flat
bottom.