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7. Auping Warranty
The Auping brand name is your warranty for
years of use to your full satisfaction of the pro-
duct you have bought. Each Auping product is
composed of high-quality, durable materials
and has been manufactured with utmost care.
It has been thoroughly inspected before it left
the factory.
Royal Auping gives you a lifetime warranty
against material or manufacturing defects in
all its bed bases (i.e. mesh bases and steel
bed frames), except on motors, adjustment
mechanisms and electronic parts. On these
products as well as mattresses and duvets,
there is a 5-year warranty against material or
manufacturing defects, based on an annual
depreciation of 20% of the purchase price.
This means that if any material or manufactu-
ring defects should occur in the first year after
the invoice date, we will reimburse the full
costs of replacement or repair. This will be
reduced each time by 20% in the next four
years. For pillows a full 2-year warranty applies.
For all other products there is a full 5- year war-
ranty. The warranty period begins on the date
shown on your purchase invoice. The warranty
is granted under the explicit condition that our
installation and maintenance instructions have
been observed and that the product has been
subject to normal household usage.
In the event of material or manufacturing
defects, Royal Auping is obliged to rectify the
defects free of charge according to the Auping
warranty conditions. If the defect cannot be
repaired, Royal Auping will within the warranty
period replace the product free of charge by an
identical product, or, if the product is no longer
manufactured, by a similar replacement of the
same value. Whether a justified claim will be
settled by replacement, by repair or by com-
pensation remains at Royal Auping's discretion.
The Royal Auping warranty does not cover
any claim due to improper use (e.g. due to
overload) or normal wear and tear. If an Auping
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product is combined with a product not manu-
factured by Auping, the warranty may be res-
tricted or declared void, depending on the
nature of the claim.
Any warranty claim must first be recognised
as justified, either by the authorised distributor
in claimant's country, or by Royal Auping.
Royal Auping will supply the parts to rectify the
problem at no material cost to claimant or at
reduced material cost if a warranty on depre-
ciation basis applies. Depending on the coun-
try, the warranty may not automatically include
cost incurred for shipping defective products
to Royal Auping or its authorised distributor
for scrutiny and/or repair, nor for shipping
cost of replacement or repaired product(s)
back to claimant. Within the warranty period
repair itself, how-ever, will be free of charge.
Any warranty claim must be accompanied by
the original purchase invoice. The warranty is
being granted to the original (first) purchaser
only. Notification of a warranty claim must be
made to the Auping dealer from whom the pro-
duct was originally purchased, even if this is
not in claimant's present country of residence.
Unless this booklet contains 'do-it-yourself'
assembly instructions for the product or part
thereof and these have been followed up meti-
culously, the warranty will become invalidated
if the product was at any time disassembled or
reassembled by persons not authorised and
confirmed by Royal Auping to be qualified.
The Auping warranty covers any country
where Royal Auping has representation.
Depending on such country, warranty conditi-
ons may vary; Please consult your local
Auping distributor for details. Royal Auping
reserves the right to exclude cover on any
Royal Auping products which are taken to
countries outside of Royal Auping distribution
channels.
LET OP !!! Lage resolutie!
April 13, 2007
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