EN
switch from using the earphones and microphone to using the telephone. Repeat
this operation to switch back to the earphones.
TROUBLESHOOTING
Some issues that may arise can be solved by the user. If the problem persists after
having tried the following solutions, please contact Prozis customer service.
PROBLEM
Earphones are
not working
Not charging
Not pairing
10
CAUSE
Battery is empty
USB power source
failure
Distance between
equipments is
over 10 m
Already connected
to another source
Faulty BT
connection
SOLUTION
Recharge the battery
Make sure the USB power source is
switched on
Move the devices closer and away from any
interference or obstruction
Make sure the earphones are not connected
to a different sound source when entering
the pairing mode
Disable and enable BT communication on
your sound source