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Troubleshooting
If the unit is not charging: Make sure the power cable is properly connected to the power
input and the power outlet.
If the sound is distorted: Try lowering the volume control of your sound source, musical
instrument, or microphone. Also, try to reduce the overall volume of Sport XL using the Master
Volume knob.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
If there is a high-pitched whistling noise when using microphones: This is probably
feedback. Point the microphone away from the speaker.
If there is poor AM reception: When you have a Bluetooth device that is connected,
disconnect your Bluetooth device in order to listen to AM radio. To adjust AM reception, move
the entire unit.
If you can't hear the microphone over the music volume: Turn down the music volume
from your source.
If you can't play music from a flash drive: The USB port is only for charging USB devices.
If you cannot connect your audio device to Sport XL via Bluetooth:
•
Have your audio device (e.g., smartphone or tablet) and Sport XL as close together as
possible while trying to connect. Make sure both the audio device and Sport are
unobstructed by walls, furniture, etc.
•
Reset the Bluetooth connection on Sport XL to disconnect Sport XL from any other audio
device and restart the search process. If this does not work right away, power off Sport XL
and then power it back on. See
information.
•
Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Sport XL before, find Sport XL in the list
of available or previously connected devices in your audio device's Bluetooth menu, tap
the "gear" or "i" icon located next to it and then select Unpair or Forget. Turn Sport XL off
and back on and try pairing again once it reappears in your available devices list.
Note: If Sport XL has been paired to another audio device recently that is still within range,
you may need to repeat this process with that audio device to fully disconnect.
Operation > Pairing a Bluetooth Device
for more
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