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Troubleshooting tips...
Troubleshooting Tips
.Save time and money! Review the chart below first to
avoid the inconvenience of returning the product to gout
retailer.
Problem
Possible Causes
What To Do
Air purifier
The air purifier
+Make sure the air purifier's plug is pushed completelg
does not start
is not plugged in.
into the outlet.
The fuse is blown/circuit
+Checkthe house fuse/circuit breaker box and replace
breaker is tripped,
the fuse or reset the breaker.
Power has not been turned on.
+Push the POWER On/Off button once to turn on
the power.
The front cover is open.
* Close the front cover. Make sure it snaps into place.
Power failure.
+Turn the unit back on after power has been restored.
Airflow is less than
The Pre-Filter needs
+Remove and clean the Pre-Filter(seeCare and Cleaning
normal and the Pre-Filter
to be cleaned,
section).
light is on
The Charcoal Filter needs
+Replace the Charcoal Filter (seeCare and Cleaning
to be replaced,
section).
The 99.97% True HEPAFilter
+Replace the 99.97% True HEPAFilter (seeCare and Cleaning
needs to be replaced,
section).
+Move the air purifier to a stable, even surface.
Airflow is less than
normal and the HEPA
light is on
The appliance vibrates
severely
The unit is on an unstable
or uneven surface.
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