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Troubleshooting Tips...Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Water drips outside
Water drips indoors
Water collects in
base pan
Normal Operating Sounds
against the condenser on rainy days or when the humidity is high. This
design feature helps remove moisture and improve efficiency.
water may overflow and drip from the outdoor side of the unit.
noise. This helps cool the condenser. You can reduce this noise by
removing the subbase water plug.
Removing this plug will lower the Energy Efficiency of your until.
NOTE: Do not drill hole in the base pan.
49-5000854 Rev. 0
Possible Causes
Excessively hot and
humid weather
The air conditioner is not
tilted to the outside
Moisture is removed from
indoor air and drains into
rear of a cabinet where a fan
blows it against the outdoor
condenser coil
What To Do
• This is normal.
• For proper water disposal, make sure the air conditioner
slants slightly from the case front to the rear.
• This is normal for a short period in areas with
little humidity; normal for a longer period in very
humid areas.
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