09. FAQ
1. Device does not switch on, screen flashes
Before starting up, charge the unit's battery and check the connection
in the cigarette lighter socket.
2. The device does not switch on/off automatically
The reason for this behaviour may be the constant power supply in
the cigarette lighter socket.
3. The camera stops recording / does not overwrite recordings
Check: G-SENSOR - a function by which recordings with recorded
overloads (e.g. uneven pavement, braking, driving off a kerb or over
a speed bump, etc.) are protected from being overwritten. If you use
this function, you must periodically format the memory card on your
computer and then on the camera. Ultimately, each file on the data
carrier will be protected from being overwritten and the device will
not be able to record a further route - it will not record in a loop. We
suggest setting the sensor according to your driving style and road
conditions. You can also disable the option completely, in which case
each oldest file will be overwritten and the card will not need to be
formatted periodically. After adjusting the function, remember to
format the memory card.
4. The camera turns on and off
Check: PARKING MODE/MONITOR and MOVEMENT DETECTION -
function designed to operate while the vehicle is parked. Deactivate
the function, before setting off, as it may cause the camera to switch
on and off and make random fragments of route recordings.
If the functions are disabled, check if the fault occurs without the
memory card inserted.
5. The camera records fragments of the route / random ongoing
recordings
Check: MOVEMENT DETECTION - a function designed to operate
while the vehicle is parked.
You need to deactivate the function, before setting off, as it can cause
the camera to switch on and off and make random fragments of route
recordings. If the function is deactivated, check that the fault occurs
without a memory card inserted.
6. The device shows the message „card full" or does not read the card
Check the „G-sensor" and „parking mode" functions and set them to
minimum. The card must be formatted in the computer in the FAT32
or exFAT file system (depending on the card) and then in the recorder.
Also check: Is the selected card capacity and specification (micro SD,
class 10 - U1, V10 additionally recommended) suitable for your device
(we recommend using cards from reputable manufacturers, e.g.:
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