Troubleshooting - Royal Catering RCEF 08E-EGO Manual De Instrucciones

WHAT TO DO IN CASE OF PROBLEM?
Please contact your customer service and join following information:
• Invoice number and serial number (the latest is to be found on the technical
plate on the device).
• If relevant, a picture of the damaged, broken or defective part.
• It will be easier for your customer service clerk to determinate the source of
the problem if you make a detailed and precise description of the matter. Avoid
formulations like "the device doesn´t heat", which may mean that it doesn´t heat
enough or even not at all. Though, those two possibilities have a different causati-
on!
• Still indicate the performance of the lights to facilitate the diagnosis: Is the light
of the ON/OFF switch on when the rocker switch is in ON position? Does the
orange light turn on when you set the temperature?
The more detailed your information, the quicker the customer service
will be able to answer your problem rapidly and efficiently!
!
CAUTION: Never open the device without the authorization of
your customer service. This can lead to a loss of warranty!

TROUBLESHOOTING

Problem Cause
The power supply is cor- 1. The plug is not pro-
rectly connected, but the perly connected
device shows no reaction 2. The microswitch has
no correct contact to
the tank, so that the
electric circuit isn´t
closed.
The orange light is on, but The electric connection
the fryer doesn´t heat. of the heating element is
loose
The ON/OFF switch lights The thermostat knob is
up, but the temperature defect
doesn´t raise The thermostat is defect
24
Solution
1. Plug the device cor-
rectly
2. Make sure that the
microswitch touches the
tank.
Check the connections of
the heating element
Exchange the heating
element if necessary
Exchange the thermostat
knob
Exchange the thermostat
The device heats up, but The orange light is burned Exchange the orange light
the orange light doesn´t
glow
The heating element sud- The thermal fuse is re-
denly stops heating leased too early
The fryer doesn´t stop The thermostat is defect
heating 2. The thermal fuse is
defect
Press the reset knob
on the back side of the
device.
Exchange the reset knob.
Check if the thermostat
works properly.
Exchange the thermostat
Exchange the thermal
fuse.
25