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global_main.book.book Page 28 Friday, November 6, 2020 1:04 PM
TROUBLESHOOTING
28
Symptoms
Frost or condensation
has formed inside or
outside the appliance.
The side or front of the
appliance is warm.
Parts & Features
Symptoms
The appliance door is
not closed tightly.
It is difficult to open
the appliance door.
The inside lamp in the
appliance does not
turn on.
Possible Cause & Solution
Did you open and close the appliance door frequently or is the appliance
door improperly closed?
• Frosts or condensation can form if the outside air penetrates inside the
appliance.
Is the installation environment humid?
• Condensation can appear on the exterior of the appliance if the installation
area is too humid or on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.
There are anti condensation pipes fitted to these areas of the appliance
to reduce condensation forming from around the door area.
• The heat releasing pipe to prevent condensation is installed on the front
and side of the appliance. You may feel it particularly hot right after the
appliance is installed or during the summer. You can be assured that this
is not a problem and is quite normal.
Possible Cause & Solution
Is the appliance leaning forward?
• Adjust the front feet to raise the front side slightly. Were the shelves
properly assembled?
• Refit the shelves if needed.
Did you close the door with excessive force?
• If you apply too much force or speed when closing the door, it may remain
briefly open before closing. Make sure that you do not slam the door
closed. Close without force.
Did you open the door right after you closed it?
• If you try to open the appliance door within one minute after you closed it,
you may have difficulties because of the pressure inside the appliance. Try
to open the appliance door again in a few minutes so that the internal
pressure stabilizes.
Lamp failure
• Close the door and re-open. If the lamp does not turn on, please contact
the LG Electronics customer information centre. Do not attempt removal
of the lamp.
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