Troubleshooting guide
Problem
Button
activated
+
Indicator light solid green
+ Button
blinking
The appliance stops during the cycle of
pre-heating or cooking.
The indicator light will blink white
+ Button
/
/
+ Intermittent beeping
The device does not beep.
After preheating, I placed the food inside
and closed the appliance,
indicator light stays purple and cooking
does not begin.
The appliance will activate in manual mode
+
The indicator light will blink red.
The indicator light will blink white
+ Button
blinking
+ Continuous beeping
Tip, especially for meat: the cooking results on the preset programs may vary depending on origin, cut and quality of
the food being cooked, the programs have been set and tested for good quality food.
Similarly, the thickness of the meat must be taken into account during cooking; you should not cook foods with a thickness
greater than 4 cm.
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Cause
• Sw i t c h i n g o n t h e
appliance or starting
an automatic cooking
cycle with food between
plates and without
p re h e a t i n g (m a n u a l
mode is automatically
activated).
• The appliance has been
kept open for too long
while cooking.
• The appliance has been
idle too long after the
end of warm up or keep
warm.
• Appliance failure.
• Appliance stored or used
/
blinking
in a room that is too cold.
• The quantity of food
but the
inside the appliance is
greater than 4 cm.
• The grill was not opened
completely when placing
the food inside.
• The appliance does not
detect food inside The
quantity of food is
insufficient, " OK " is
blinking.
• Preheating time was cut
short.
• Appliance failure.
Solution
• 2 possible options:
– Choose the temperature setting by
pressing the
press OK. Allow to cook, but you must
monitor the cooking (manual mode).
– stop the appliance, remove the
food, close the appliance properly,
re-program the appliance and wait
until end of preheating.
• Disconnect the appliance from the
outlet and leave for 2-3 mins., restart
the process. The next time you use the
appliance, make sure you open and
close it quick for best cooking results. If
the problem occurs again contact your
local Tefal customer service.
• Disconnect and reconnect your
appliance and immediately restart a
preheat cycle. If the problem persists,
contact your Customer Service.
• The quantity of food should not exceed
4 cm.
• Open the grill completely and close it
again.
• Confirm cooking activation by pressing
the button
.
• Monitor the cooking periodically
(for use in manual mode).
Or
• Stop the grill, remove food, close the grill,
select the new cooking programme you
wish to use and wait for the preheating
cycle to finish.
• Unplug the appliance and contact
customer service.
button and then